“Exagen Diagnostics, Inc. is a rapidly growing specialty clinical laboratory. Envision IT has been the managed services provider for Exagen since 2011. During this time, Exagen underwent significant change — it is evident that Envision IT had a meaningful role in supporting this change.
In the five months that I have been with Exagen, I have been favorably impressed with the service they provide. I have requested a number of changes to our systems infrastructure – Envision IT has made good suggestions for achieving the intended effect, defined the actions required and then implemented changes effectively. I appreciate their consistent focus on best utilizing existing assets in order to expand our capacity and capabilities. Their recommendations for changes have been specific to our environment and consider our budgetary realities.
Based on this experience, I recommend their services and can be contacted to discuss any aspect of this.”
Vice President, Information Services
Exagen Diagnostics, Inc.
“The Town of Estancia has been utilizing the IT services of EnvisionlT Solutions for 9 years with complete satisfaction for both the quality and the cost of their services.
At the onset of our contract, EnvisionlT assessed our town wide computer use and equipment (Administration, Police and Fire Department, Municipal Court and Library) and quickly brought each department into compliance with our needs for use, dependability and security. They have worked closely with us on cost, always finding the best and most equitable way to do the projects and still maintain a superior quality to all their work.
We are located an hour away from Albuquerque and yet with their ability to remote into our system they have addressed immediately many of the situations we have needed taken care of. If the issue was something that needed hands on attention, they have been quickly responsive and completely aware of our needs to serve the public on a daily basis without interruption.
I am very comfortable in recommending them to you for your IT needs and believe you will find that they will easily integrate to be part of your daily team effort to provide for the public.”
Town of Estancia
“I confidently recommend Envision IT Solutions (EITS) as a reliable partner. Smith Engineering Company has been working with EITS for 2 years. They are a valuable asset to our team.
Their professional feedback and advice in responding to the needs of our Company has allowed us to seamlessly maintain, update and integrate technology between our three offices. They were instrumental in helping us renew our server and back-up systems. Our computer network is reliable due to the attention to detail and time invested by EITS to assure our system is properly maintained.
Along with their expertise they have always been professional, polite and responsive in responding to our helpdesk tickets.
As a dedicated and knowledgeable organization, I know that EITS will be a beneficial addition to your project.
Please feel free to contact me at (505) 884-0700 should you like to discuss Envision IT Solutions qualifications and experience further. I’d be happy to expand on my recommendation.”
Rebecca C. Fink, P.E.
Smith Engineering Company
“EITS has been supporting the IT needs of the Foundation for approximately six years. We had contracted with a number of IT support groups prior to that time, and have found EITS to be unsurpassed in its technical expertise and customer service.
EITS has been able to work successfully with vendors of specialty software used by the Foundation when we have had issues with the software; they have provided us with a schedule of maintenance and equipment obsolescence that has kept the Foundation “up and running” efficiently and consistently; they respond to requests for assistance as needed – often more quickly than we would have expected; and they have provided us with suggestions for improving our IT systems as we have grown.
I have recommended EITS to a number of other businesses in the Greater ABQ area over the years and all who have contracted with them have informed me EITS is the best IT support group they have ever worked with.”
President and CEO
Albuquerque Community Foundation
The Moses Law Firm has been with EITS for nearly three years and we could not be happier. EITS is like having your own in-house IT department without the overhead. EITS’s monitoring and fast responses ensure your Firm’s IT needs will be met quickly and cost-effectively. The entire EITS team is competent, courteous and quick to help. Equally important, EITS provides IT training to your employees so your entire team remains educated about the ever-changing IT environment. I am pleased to recommend EITS to fellow members of the New Mexico Bar.
Lucas N. Frank
Shareholder and Vice President
Moses, Dunn, Farmer & Tuthill, P.C.